FAQ

WHERE DO YOU SHIPP TO?

We ship to all European countries and islands, every order with a tracking number.

(Check shipping policy for further information).

HOW IS SHIPPING CALCULATED?

Shipping is automatically calculated at checkout.

Free shipping for all customers above a purchase value of CHF 120.

Due to the import-tax on orders to Switzerland, we offer a special discount as compensation. (Check shipping policy for further information).

CAN I RETURN AN ITEM?

All BE YOU products are non-returnable items.

This is due to our production-on-demand way of working. Meaning, the products are only made after an order has been finalised.

(Exception: damage on our part, please check refund policy for further information).

DELIVERY TIMES

Due to our production-on-demand way of working the average delivery time lies between 10-15 workdays.

Delivery times may vary for countries outside the European Union due to customs clearance. .

CARE INSTRUCTIONS

To ensure the longevity of the fabric and a resource-saving approach, choose to wash the items with care, inside out, at 30°C with similar colours.

Iron only inside out (no ironing on print!) at a low temperature.